For players aged 21 and above

Our commitment to responsible gambling at 10bdt

For a safe and enjoyable experience, 10bdt helps you stay in control — deposit limits, time-outs and self-exclusion tools are always within your reach.

Our commitment and responsibility

10bdt believes that online gaming and betting is an entertainment activity — not a source of income. We want every one of our players to gamble responsibly, understand their own limits, and seek help when needed. This page will give you a complete overview of the important tools and information for responsible gambling.

Gambling can be addictive and can cause serious problems for some people. That is why 10bdt has designed every platform feature so that players can always stay in control of their own gambling. You can use our services starting from a minimum deposit of ৳200, but playing within your own means is always the wisest approach.

The core principle of responsible gambling is to treat gaming as entertainment, never stake more money to chase losses, and stay aware of your own mental and financial wellbeing. 10bdt is always by its players' side.

Responsible gambling tools

Set deposit limits

You can set a limit on how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately. A 24-hour waiting period applies when increasing a limit, which helps you make well-considered decisions.

Time-Out

If you feel you need a short break, take a temporary account time-out ranging from 24 hours to 30 days. During this period you will not be able to play games or make deposits. Once the break ends, your account will be reactivated automatically.

Self-Exclusion

If you feel gambling is getting out of your control, choose self-exclusion. You can suspend your account for 3 months, 6 months, 1 year, or permanently. During this period your account cannot be accessed in any way.

Loss limit

Set a limit so that gambling stops automatically once you reach a specified loss amount. This keeps your budget protected and prevents you from spending extra money on impulse.

Reality reminder

Turn on an option to receive a notification at set intervals reminding you how long you have been playing and how much you have spent in total. This is a simple but effective way to stay aware.

Transaction history

View a complete history of all your deposits, withdrawals and bets at any time. Transparency builds self-awareness and helps you understand your own gambling patterns.

Warning signs of problem gambling

If any of the signs below seem to apply to you, please contact our support team or choose to self-exclude.

01

You are repeatedly staking more money to chase losses, telling yourself "I will win this time."

02

You are spending beyond your set gambling budget and using money meant for your family or essential expenses.

03

You have tried to stop gambling but cannot — you keep coming back.

04

You are gambling in secret, hiding it from family, friends or colleagues, or concealing how much you gamble.

05

You are turning to gambling to escape anxiety, depression or loneliness.

06

You cannot get gambling off your mind — you are unable to concentrate on work or studies.

07

You are taking on debt or selling assets to fund your gambling.

Setting limits — how to use them

💳 Set your deposit limit

Log in to your account, go to the "Settings" section and click the "Responsible Gambling" tab. Set your daily, weekly and monthly deposit limits there. Remember, the minimum deposit is ৳200 — keep your personal limit above that so normal play is not disrupted.

⏸️ Session time limit

Set a time limit for how long you play in one session. When the time is up, the system will automatically log you out. Playing for long stretches without a break causes mental fatigue and reduces good judgment.

🚫 Self-exclusion process

To start self-exclusion, contact our 24/7 live chat support. You can suspend your account for 3 months, 6 months or 1 year. In the case of permanent closure, the account cannot be reactivated.

🔔 Notifications and reminders

Receive a "reality check" notification every 30 minutes or every hour. The notification shows your total spend and time for the current session. Awareness is the first step in responsible gambling.

21+

Age verification and protection of minors

10bdt is for players aged 21 and above only. Age is verified at registration and additional identity documents may be requested in cases of doubt.

  • A date of birth must be provided when opening an account and it is verified.
  • If there are minors in your household, make sure your device and account are password-protected.
  • Parental control software can be used to keep children away from online gambling sites.
  • Never share your login details with anyone.

The golden rules of responsible gambling

Set your budget in advance: Only spend money on gambling that, if lost, will have no impact on your daily life.

Stop trying to chase losses: The mindset of "I will win it back next round" is the cause of serious harm.

Stick to your time limit: Decide in advance how long you will play and stop when that time comes.

Do not gamble when drinking or under stress: In these states your judgment is reduced and the likelihood of making risky decisions increases.

Withdraw when you win: Avoid the temptation to put your winnings back into bets. Withdrawals take only 10–45 minutes.

See it as entertainment: Online gaming is not a source of income — it is a form of entertainment.

Do not gamble to solve personal problems: Using gambling to resolve family or financial problems only makes the situation worse.

Need help? We are here for you

24/7 Bengali Support

If you have any concerns about your gambling, have trouble setting deposit limits, or want to self-exclude, our live chat team is always ready to speak with you in Bengali. No judgment, no questions — just help.

24/7 Live Chat — in Bengali

Frequently asked questions — responsible gambling

Log in to your account, go to Profile Settings, and from the "Responsible Gambling" section you can set daily, weekly or monthly deposit limits. Reducing a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

No, your account balance remains safe when you self-exclude. You can request a withdrawal at the end of your break (or before a permanent closure). The minimum withdrawal amount is ৳800 and processing takes 10–45 minutes.

Time-based breaks (such as 3 months or 6 months) cannot be cancelled before the set period ends. This is intentional — it ensures the decision stays in effect. In the case of permanent self-exclusion, the account can never be recovered.

Only players aged 21 or above may open an account at 10bdt. Date of birth is verified during registration, and identity documents may be requested in cases of doubt.

If you find it difficult to stop gambling, repeatedly try to chase losses, hide your gambling from family, or find yourself thinking about gambling all the time — these may be signs of problem gambling. Please re-read the "Warning Signs" section on this page and contact us if you need help.

Chat with us in Bengali via our 24/7 live chat or email us at [email protected]. Your privacy is fully protected — you will receive help without any judgment.

Enjoy 10bdt responsibly

Browse our games and betting section for a safe and fun experience. Our FAQ and support team are always ready for any questions.