10bdt Privacy Policy

10bdt is a trusted online casino and betting platform in Bangladesh. By using our services you agree to our privacy policy. This policy applies to our website 10bdt.cam and describes how we process your personal information.

We treat your privacy with the utmost importance. By registering with 10bdt you are giving your consent to the terms of this privacy policy. If this policy changes, we will publish a notice on the website.

10bdt collects certain types of personal information in order to improve your service quality and operate a safe platform. The categories of information collected are described below:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• Residential address
• National ID card or passport number (for identity verification)
• Account username and password

2.2 Financial Information

• bKash, Nagad, or Rocket mobile banking account numbers (for transaction purposes)
• Deposit and withdrawal history
• Transaction reference numbers

2.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Login times and activity logs
• Cookies and session data

2.4 Gaming Activity Information

• Bet history and gaming patterns
• Bonus claim and usage history
• Session duration and preferred games

10bdt processes your personal information for the following legitimate purposes:

1. Account Management: To create, verify, and maintain your account.
2. Processing Financial Transactions: To complete deposits and withdrawals smoothly.
3. Identity Verification (KYC): To conduct regular identity checks to prevent fraud and money laundering.
4. Customer Support: To respond to your questions, complaints, and support requests.
5. Responsible Gaming: To monitor your gaming behaviour and identify possible signs of addiction.
6. Security: To prevent unauthorised access, fraud, and cyber attacks.
7. Promotional Communications: To inform you about bonuses and offers, subject to your consent.
8. Legal Obligations: To comply with applicable laws and regulations.

10bdt does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Information may be shared with our trusted partners for activities such as payment processing, technical support, fraud detection, and customer service. These partners have strict obligations to protect your information.

4.2 Legal Requirements

We may disclose information when required by a court order, a lawful request from a government authority, or an obligation under applicable law.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the relevant party. We will notify you in advance in such cases.

10bdt applies industry-standard security measures to protect your personal and financial information:

• SSL Encryption: All data transmissions are secured through TLS/SSL encryption.
• Data Encryption: Sensitive information is always stored in an encrypted state.
• Two-Factor Authentication: A two-step verification system to protect your account.
• Regular Security Audits: Regular audits conducted to identify security vulnerabilities in the platform.
• Restricted Access: Only authorised staff can access information on a need-to-know basis.
• Firewall and Intrusion Detection: Round-the-clock monitoring to prevent unauthorised access.

However, as it is not possible to make data transmission over the internet completely secure, we cannot guarantee absolute security. If you notice any issue with the security of your information, please contact us immediately.

The 10bdt website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help our site function more effectively.

6.1 Essential Cookies

These cookies are essential for the core functions of the website — such as maintaining login sessions, ensuring security, and managing the shopping cart.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings so we can provide a better experience on your next visit.

6.3 Analytical Cookies

Used to monitor site traffic and improve services. This information is collected in aggregate form and is not personally identifiable.

You can manage or disable cookies by changing your browser settings, though this may affect some functionality of the site.

10bdt retains your personal information only for as long as necessary to fulfil the relevant purpose:

• Account Information: For as long as the account is active and for a defined period after closure as required by law.
• Transaction Records: For the period specified under financial regulatory rules.
• Gaming History: For a defined period for responsible gaming monitoring and dispute resolution.
• Communication Logs: Deleted after use for improving customer service quality.

After the defined period, information is securely deleted or anonymised.

As a customer of 10bdt, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to know what information we hold about you. You can find out by sending a request to our support email.

8.2 Correction of Information

If there is any error in your stored information, you can request a correction. This can be done directly through account settings or via our support team.

8.3 Deletion of Information

In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained for a defined period due to legal obligations.

8.4 Opting Out of Promotional Communications

You can unsubscribe from our promotional emails or notifications at any time. However, essential communications related to transactions and security will continue.

8.5 Data Portability

Where applicable, you have the right to receive your personal information in a structured, machine-readable format.

To exercise any of the above rights, contact us at [email protected].

10bdt strictly provides services only to individuals aged 21 and above. We do not knowingly collect personal information from minors.

Age verification is mandatory during the registration process, and through our identity verification (KYC) procedure we ensure that no minor is able to use our platform. If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

10bdt may update this privacy policy from time to time. For any significant changes, we will:

• Publish a prominent notice on the website.
• Send a notification email to registered customers.
• Update the "Last Updated" date at the top of the page.

If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

10bdt uses a global technology infrastructure, which means that in some cases your information may be processed on servers outside Bangladesh. Wherever your information is processed, we ensure that the protection standards described in this privacy policy are always followed.

For international data transfers, we enter into appropriate agreements with our service providers to ensure adequate protection of your information.

10bdt is committed to responsible gaming. To this end, we use your gaming data specifically to:

• Identify signs of excessive gambling.
• Set self-exclusion or limits at your request.
• Provide responsible gaming information and support when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.